Privacy Policy

Introduction

We respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and safeguard your information when you visit this pet-friendly indoor plant website in Australia, and how we align with Google Ads requirements.

Information We Collect

We may collect the following types of personal information:

Name and contact details (email address, phone number) provided through our contact form
Information about your browsing behaviour and preferences on our website
Technical data such as IP address, browser type, device identifiers, and general location inferred from your connection

How We Use Your Information

We use the information you provide to:

Respond to your inquiries and provide support
Send relevant updates about pet-safe plants and care tips when you have opted in
Improve our website and services based on feedback and analytics
Protect our services, prevent fraud, and meet Australian legal obligations

Data Security

We implement technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is fully secure, but we work to reduce risk.

Cookies and Tracking

Our website may use cookies and similar technologies to enhance your experience and to support analytics or advertising tools such as Google Ads. For details, refer to our Cookies Policy.

Third-Party Services

We may use third-party services such as Google Maps, Google Fonts, or analytics providers. These services process data under their own privacy terms; we encourage you to review their policies.

Your Rights

You have the right to:

Access and receive a copy of your personal information
Correct inaccurate or incomplete information
Request deletion of your personal information where legally permitted
Opt out of marketing communications at any time
Withdraw consent where processing is based on consent
Lodge a privacy complaint with the OAIC (Office of the Australian Information Commissioner) if you are not satisfied with our response

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of changes by posting the updated policy on this page and revising the "Last updated" date.

Contact Us

If you have questions about this policy, wish to exercise your rights, or want to raise a concern, please contact us:

Shelroxxfrex
Foster St, Dandenong VIC 3175, Australia
Phone: +61 452 014 761
Email: info@shelroxxfrex.world